Returns & Exchanges

At Samuel Windsor, we are dedicated to providing the highest quality gentleman's attire and offer a 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, you may return it for a full refund or an exchange provided the items are in their original, unworn condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the products are protected for transit.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to your nearest authorized courier drop-off point and retain your receipt to track the progress of your return to our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing